More and more often, respondents use mobile devices such as tablets and smartphones to participate in market research surveys. This requires us as researchers to adapt our survey interaction design to the specifics of mobile research. We don’t just change the look of the surveys through smart interaction design, we also optimize their content: shorter and more engaging questions and choice exercises.

At SKIM, we are continuously developing in this field of mobile research. Watch our on-demand webinar to find out how we are making sure that the results of a mobile research study are valid and compatible with the results from a traditional platform.

SKIM’s mobile research innovation: Unspoken®

In today’s digital world, mobile devices are at the center of our daily routines. From sunrise to sundown, we search, share, watch, like, and swipe. To keep up, marketing professionals have to adjust to this new reality and change the way they interact with consumers when doing research by utilizing implicit research.

To truly connect, the way things are measured also needs to change. Measuring purely rational processes is no longer good enough. Instead, bridging rational and emotional drivers is key to accurately predicting how consumers behave and decide.

Inspired by these developments, we created Unspoken®, a new technology that blends implicit research techniques with an engaging mobile interface.

Are you on desktop and do you want to test it on your mobile? Scan this QR code to test our Unspoken demo!

How Unspoken works

People are shown a series of stimuli and swipe right if they like it or left if they don’t. In another exercise people compare and consider different options and tap on the one they prefer. It’s intuitive, quick and fun. Reaction time, swipe velocity, and the actual choices are used in the analysis phase to model which ads, messages, or products have the most potential to break through the clutter and eventually convert shoppers at the moment of truth.

What you can expect from Unspoken

With Unspoken you will receive specific and actionable tools, benchmarks and insights to make confident innovation, communications and pricing decisions. A 1 – 100 output score will detail how each item stacks up against each other. Unspoken allows you to deconstruct and optimize written or visual stimuli against each other and versus the competition. Read how Kellogg’s built a global insights platform for claims tests using Unspoken.

Where you can apply Unspoken

Unspoken is great for testing visual or written stimuli throughout the entire product lifecycle:

New Product Development

  • Idea screening
  • Concept testing
  • Feature optimization

Brand Communications

  • Message/claims testing
  • Ad testing (Print, digital)
  • Key visual testing
  • Packaging evaluation

Revenue Management

  • Assortment optimization
  • Price & size optimization
  • Promotions effectiveness

Unspoken® in under 90 seconds