Client Solutions Manager, Business Development

SKIM is a fast growing and multicultural company, employing enthusiastic, collegial people. With our eight offices worldwide, we are large enough to deal with extensive multinational research challenges and offer opportunities to grow; yet, we are ‘small’ enough to know each other’s names. Combining market-specific expertise and knowledge of advanced research methodologies, SKIM has been a valued partner for over 35 years. Typical SKIM clients operate on the cutting edge of product innovation and marketing, in consumer products, healthcare, consumer health, telecommunications and technology and online services. Join SKIM!

Your role

The Client Solutions Manager is responsible for generating and developing new business and increasing sales from existing clients, across industry verticals.

  •       Generate and develop new clients
  •       Create and implement sales strategies for prospecting and acquiring new customers
  •       Develop sales decks and marketing materials in collaboration with research and marketing staff
  •       Build and manage existing client relationships to ensure repeat sales and referrals
  •       Meet quarterly and annual sales goals
  •       Work collaboratively with the research teams
  •       Define client research objectives, outline potential study approaches, and develop client proposals in   collaboration with research staff
  •       Ensure that projects meet the client’s expectations
  •       Deliver exceptional client service
  •       Collaborate with other senior leaders to learn / teach research designs / methods that can be used to develop new opportunities for new and existing clients
  •       Exhibit and present at conferences
  •       Provide clear weekly pipeline information and sales reporting to management
  •       Travel, as necessary, to meet the above requirements

Your profile

We are looking for a dedicated and enthusiastic colleague who can be a team player as well as an autonomous worker, and possesses the following:

  •       5+ years in market research, with 5+ years of experience in custom market research sales
  •       Experience in consultative selling
  •       A demonstrated history of acquiring and maintaining a book of business in market research
  •       Self-motivated and high energy with the ability to fit in well with a team
  •       Demonstrated knowledge of qualitative and quantitative market research; knowledge of conjoint methodology a plus
  •       Proven ability to navigate complex organizations to find decision makers, champions, and key stake holders while creating strong relationships at every level
  •       Excellent verbal and written English communication skills including in-person presenting
  •       Strong computer skills including Microsoft Word, Excel, and PowerPoint
  •       Bachelor’s degree minimum, Masters a plus

Our offer

SKIM is an equal opportunity employer and offers a flexible working environment. We offer a competitive salary & benefits package that includes the following:

  • Annual performance-based and profit sharing bonus
  • Employer-paid medical, dental and vision coverage
  • 4% match on 401(k)
  • Regular team outings and events
  • Annual team-building day
  • High value placed on taking initiative and ownership
  • Open, communicative work environment
  • Flat organizational structure
  • Work / life balance
  • Casual dress code
  • Great, passionate colleagues
  • Active training programs in place, many of which are guided on-the-job training

At SKIM we understand that our employees are our most valuable asset; we are committed to their future development and provide the opportunity to create a career that fits the aspirations of each individual.