ESOMAR ‘Best of’ – APAC Tour 2019: Taipei

(Wo)man vs. Machine: If, how, and when to automate qualitative research

ESOMAR ‘Best of’ – APAC Tour 2019: Taipei

Client budgets and timelines are shrinking while the need for quality remains the same. That trend has spurred an increase in survey automation, but can such solutions be applied to qualitative research given its human-centric nature? If so, what are the trade-offs?

Based on the results of a competition judged by Danone comparing machine analysis, human analysis and a mix of the two, we presented at the ESOMAR ‘Best of’ – APAC Tour 2019: Taipei where attendees learned why automation is feasible in qualitative research, and has the potential to speed up the research process, without compromising the quality of insights.

Date and time: Monday, 15th of April 2018
Location: Primasia Conference & Business Center
Presenter:

Robin-de-Rooij
Robin de Rooij, Senior Director Asia-Pacific

Insights from “(Wo)man vs Machine: From competition to collaboration”

Together with Danone and Voxpopme – a video insight platform – we set out to discover whether automation is even feasible, and if so, what are the benefits and drawbacks for research professionals? What is the impact on the time, cost and quality of insights? Moreover, how do clients evaluate these trade-offs? Below are what attendees will learn:

  • Practical insights for qualitative researchers for automating the process
  • Comparing machine analysis, human analysis and a mix of the two to understand if automation solutions can be applied to qualitative research given its human-centric nature
  • Exploring how automation can save costs and reduce research timelines

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