Our Social Media Research expert Sourabh Sharma was asked to contribute to the August edition of Quirk’s. Learn how social media insights can be made actionable.
SKIM publication on Social Media Research in Quirk’s magazine
We are proud to share that our Social Media Research expert Sourabh Sharma was asked to contribute to the August 2012 edition of Quirk’s market research magazine. In the resulting 5-page spread article, Sourabh points out how social media research insights can be used to optimize your branding strategy.
Beyond listening and monitoring
One could argue that anyone with a Facebook account is engaged in a sort of informal observational, qualitative study every time they log on. Friends post recreational updates, movie reviews, political rants, life events and general musings – each of which provides a sliver of insight.
These shared insights are highly personal and unfettered, yet many are public and readily available – everything a marketing researcher or branding professional should hope for. Spontaneous conversations over the Internet provide a candid, honest and real-time view of consumer perceptions. But turning those insights into actionable strategies unleashes the true power of social media research.
Interested in more SKIM publications in Quirk’s? We also published on Consumer Messaging