Over the past decade, eCommerce has grown exponentially, with two massive markets, the US and China, ahead of the curve. Within each market, major CPG companies have tried to optimize their product offer, but selling online is different than selling offline, and tactics need to be adjusted to be successful. Sales on eCommerce platforms like Alibaba (T-Mall), Qoo10 and Amazon are affected by product findability and the inability to taste, feel or smell the product.
At MORES – ESOMAR Always Under Innovation Conference we demonstrated how, with the sophisticated use of imagery, these challenges can be overcome.
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