Client Solutions Manager, Business Development

SKIM is a refreshingly human customer insights agency with offices in Europe, the US, Latin America, Asia. SKIM people are research heavyweights specialized in customer decision behavior. With roots in advanced research methods, SKIM converts tough business challenges into actionable answers. For over 35 years, team SKIM works with leading companies to understand and influence buying decisions across all channels.

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Job Description

The Client Solutions Manager is responsible for generating and developing new business and increasing sales from existing clients, across industry verticals.

  • Generate and develop new clients
  • Create and implement sales strategies for prospecting and acquiring new customers
  • Develop sales decks and marketing materials in collaboration with research and marketing staff
  • Build and manage existing client relationships to ensure repeat sales and referrals
  • Meet quarterly and annual sales goals
  • Work collaboratively with the research teams
  • Define client research objectives, outline potential study approaches, and develop client proposals in collaboration with research staff
  • Ensure that projects meet the client’s expectations
  • Deliver exceptional client service
  • Collaborate with other senior leaders to learn / teach research designs / methods that can be used to develop new opportunities for new and existing clients
  • Exhibit and present at conferences
  • Provide clear weekly pipeline information and sales reporting to management
  • Travel, as necessary, to meet the above requirements

Qualifications

We are looking for a dedicated and enthusiastic colleague who can be a team player as well as an autonomous worker, and possesses the following:

  • 5+ years in market research is a minimum requirement!
  • Experience in consultative selling
  • A demonstrated history of acquiring and maintaining a book of business in market research, existing network in Mexico is a plus
  • Self-motivated and high energy with the ability to fit in well with a team
  • Demonstrated knowledge of qualitative and quantitative market research; knowledge of conjoint methodology a plus
  • Proven ability to navigate complex organizations to find decision makers, champions, and key stake holders while creating strong relationships at every level
  • Excellent verbal and written English communication skills including in-person presenting
  • Strong computer skills including Microsoft Word, Excel, and PowerPoint
  • Bachelor’s degree minimum, Masters a plus

Our Offer

SKIM is an equal opportunity employer and offers a flexible working environment. We offer a competitive salary & benefits package that includes the following:

  • Annual performance-based and profit sharing bonus
  • Employer-paid medical, dental and vision coverage
  • Annual team-building day
  • High value placed on taking initiative and ownership
  • Open, communicative work environment
  • Flat organizational structure
  • Work / life balance
  • Casual dress code
  • Great, passionate colleagues
  • Active training programs in place, many of which are guided on-the- job training

Additional Information
At SKIM we understand that our employees are our most valuable asset; we are committed to their future development and provide the opportunity to create a career that fits the aspirations of each individual.

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